Consulting advice: walk with your clients

Consultants Mind

Clearly, some of the best conversations you have with clients are the ones on the way back from meetings.   Trust me on this one, when a meeting finishes, ask your client if it is okay to walk them back to their office.  Walk and talk.

  • You have their dedicated attention, even if only for 5 minutes
  • It is authentic and personal; it’s how friends and colleagues relate to each other
  • It is often a great follow-up to the meeting you just finished

Often, the key things you want to say to a client are personal, and can easily be conveyed in a few minutes in an informal setting.  It does not deserve an email, phone call or a meeting.   Walk them back to their office.

A few other ways to have impactful, and brief interactions with clients:

  • Share a coffee or a meal together
  • Offer to help with a…

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About redahojeij

Extensive international experience in the pharmaceutical industry in General Management, Sales and Marketing, in mature and emerging Markets across Europe, Middle East and North Africa. > + 25 years of experience in a Fortune 50 global pharmaceutical Company, developing business, sales potential, new opportunities, people and organization structures across a wide range of emerging and mature markets in EMEA. Founded KALEMA Consulting to provide services in Executive Business Coaching and Consulting, for Business Executives wanting to improve performance and effectiveness in face of existing business challenges in International mature and emerging markets Double Education background, Business and Science. Tri-lingual (English, French and Arabic)
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